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KennelBooker reviews

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Cloud booking for kennels, catteries, daycare, and grooming — capacity-sized plans from $49.99/mo with every service in every plan; flat per-booking fees (20¢ boarding / 10¢ daycare), not a %.

At a glance

KennelBooker scores 4.6 out of 5 from 77 rated public reviews held by Kennel Software Reviews across 1 source. Reviewers most often mention "Scheduling & booking" as a strength and "Mobile app limitations" as a weakness.

Overall Score

4.6

77 reviews across 1 source

Score uses sources with 5+ rated reviews (1 of 1)

Official platform totals: Capterra 77

Score by source

Capterra

Capterra 4.62 (77) · checked Oct 8 · we hold 77 (sample avg 4.62)

4.6
Reddit

Reddit · 6 discussions (unrated, not scored)

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What reviewers mention

Pros

  • Scheduling & booking38
  • Easy to use29
  • Helpful customer support18
  • Customizable workflows16

Cons

  • Mobile app limitations16
  • Missing or limited features15
  • Steep learning curve / usability8
  • Integrations gaps8

Recent reviews

Reddit

Best kennel software?

My boarding facility/daycare currently uses KennelBooker and want to upgrade. We run into problems all the time where someone forgets to feed a dog lunch, because most dogs only get breakfast and dinner, or they forget a medication. That's because we keep all that info on paper and it relies on people checking the papers every day, which some people don't seem to do. Can you recommend a software to help combat this? Maybe one that has checklists and reminders on the computer that will remind us to give a med if it's not checked off? Thanks.

Reddit user · Jul 2026Original
Capterra

Good overall but expensive

Good but if can find a similar one for cheaper or that offer other than Stripe I would change to the other one Pros: Easy for customers to use and save time for kennel facilities. Simple to access and read, clear, easy to navigate and set up Cons: Expensive App. Should be able to set up other online payments facilities beside Stripe as it is expensive too. Their percentage is high.

Capterra user · Jun 2026View on Software Advice
Capterra

Kennelbooker was a great tool for our business startup

very happy with KB and do not see myself switching anytime soon Pros: Ease of setup and ease of use. Customer support excellent Cons: Online shopping is average. Calendar integration could be more dynamic, but works all the same

Capterra user · May 2023View on Software Advice
Capterra

Kennel Booker from a Person who is not techie

$36 Pros: User-friendly interface: Kennel Booker has a straightforward and intuitive interface that makes it easy for pet care businesses to use.Customizable features: Kennel Booker offers a range of customizable features that allow businesses to tailor the software to their specific needs.Mobile access: Kennel Booker offers mobile access, enabling businesses to manage their appointments, schedules, and customer relationships from anywhere, at any time.Online booking: Kennel Booker allows customers to book appointments online, reducing the need for manual booking and freeing up staff to focus on other important tasks. Cons: Limited integrations: Kennel Booker may not integrate with other software that a pet care business is already using.Learning curve: Some businesses may need to invest time and resources in training staff to effectively use the software.

Capterra user · Feb 2023View on Software Advice
Capterra

Great product for a small business that needs lots of information tracking.

Great. Pros: Very easy software to use. Great information database and features (labels, reports, reminders) for the pets in our care. Cons: Some features could be improved - but already of a great standard.

Capterra user · Nov 2022View on Software Advice
Capterra

Kennel Booker doing a great job for diverse kennel facility

Excellent - saves us time and keeps track of money - nice to have customers log on, put everything in, and pay without hours on the phone. Pros: I find new software quite daunting, and had tried another company's product, which was horrible. Kennel Booker was easy to set up, customers have no problems with it - its management reports etc are useful and we are very happy with it. Cons: There are some things which could be easier to customise, and we havent yet set it up to integrate wtih Xero.

Capterra user · Oct 2022View on Software Advice
Capterra

Kennel Booker - cat & dog boarding facility

Overall it has been good. I wouldn't go back to our old system Pros: That clients can fill out & update their own information & we can send generated emails with standard information. Cons: the split booking feature is difficult to use the program does not lend itself well when you do different types of boarding...for example cats verses dogs.

Capterra user · Sep 2022View on Software Advice
Capterra

Easy To Use System For My Growing Business

Pros: The ease of accessing via Internet anywhere I am vs a system strictly on one computer. Cons: Automatic emails to customers about expired vaccinations.

Capterra user · Aug 2022View on Software Advice
Capterra

Lovely and confusing

Purpose wise, our needs are met. But It would be awesowe to be able to decide what yoy would like on the "first page" så the features we use more often could be easy access... Pros: I like the fact that you are aloud to klick on different parts in the program and still manage to get to were you want. there is not just an ONLY WAY of access, but several. Cons: The fact that we still have't figured out how two customers that booket the same dates of stay - and get different quantity of days/nights. One had 7 nights and the other one 8 nights... How come? :) And some functions is hidden in text that work like links but with no appearence of that function...

Capterra user · Aug 2022View on Software Advice
Capterra

Great software for your kennel

Excellent customer servce and product. Pros: Ease of use. Organization for my company. Cons: Nothing to change that I can think of ...

Capterra user · Aug 2022View on Software Advice
Capterra

Won't be changing

I enjoy using kennel booker. I like the daily emails I receive before my facility opens that informs me what activity will be happening on that day. I enjoy the online booking option and how easy it is to make bookings and prevent over booking. Pros: It makes it easier for me to make bookings rather than calculating on a physical calender. It stops over booking and also is useful for customer to book on their own during busy periods where we are unable to answer calls straight away Cons: I can be hard to navigate through the settings to set up booking forms etc to make them personal to your business regarding information needed to register. Once you gave figured it out, it gets easier.

Capterra user · Aug 2022View on Software Advice
Capterra

Kennel Booker is a key developing asset to our organization

Excellent Pros: Ease of use and reliability. Program is very secure and responsive. Good flexibility. Cons: Need more customization and options. Needs work on client based systems. Better rollout updates with video tutorials.

Capterra user · Aug 2022View on Software Advice
Showing 12 of 83 reviews