I really appreciate MoeGo's automation and how it organizes everything for me, keeping all my clients and their information in one place. It's great that I can use tags for different dogs, remember them better with pictures, and other little details. I find it very easy to use, with all my messaging and client information in one spot. The calendar view is straightforward, and I have access to all my insights with payments. MoeGo combines everything I need in one app, without the need to manage multiple apps. The initial setup was super easy, which was a big plus for me. It is a bit expensive and not great for taking payments if a mobile groomer as you need wifi so my check out is fiddly MoeGo keeps all my dog grooming clients organized in one place, automates tasks, and remembers details with tags and pictures. It's user-friendly and consolidates everything I need like clients, messaging, and payments, reducing manual work.
Moego has a great customer interface, my customers find online booking to be easy and use that way to rebook often Some features aren’t available on a phone compared with a computer. Since I only use my phone at work, making adjustments on it can be tedious N/A
Easy for Salons and Customers—Every Update Keeps Getting Better
Ease of use for the salon side and customer's side! There is not anything I "dislike", every little update has something better!!! Customer automated messages! I am so spacey and forgetful, I load up my automated messages and the system took care of the rest!
Easy to Use and Streamlined—MoeGo Lily Makes Client Communication Simple
We’ve been really happy with MoeGo Lily at Wags Pet Grooming! It’s easy to use and has been a great addition to our business.
One of the things we appreciate most is the text messaging platform. It makes communicating with our clients quick and convenient and helps us stay connected before and after appointments. We also love the tools that help with customer retention and keeping our clients engaged.
For a busy grooming salon, having everything streamlined and easy to use makes a big difference. Lily has helped make our day-to-day communication easier while giving our clients a better experience.
— Wags Pet Grooming 🐾 No dislikes they work hard to update based on user feedback They work really hard to refine their system to make it easy to use
Map, automated messages, and calendar: an excellent combination
The map, automated messages, and the calendar. These are not disadvantages; it's just that, in my case, I find it difficult to understand the visualization of the appointments I made during the day. It allows you to know which people have paid and who needs to be called; moreover, it keeps the appointments organized.
It has everything I could ever want, all in one place. The cost, especially for somebody who offers house call AND has a salon it’s a bit pricy Essentially all the details. Reminders, book keeping, financial records.
Responsive Support and Continuous Improvements—MoeGo Works Wonders for Our Salon
I've had a great experience with MoeGo. They are incredibly responsive and prompt when assistance is needed and take feedback to heart. The platform is consistently improving and takes suggestions from the community on how it can do better. It's not a perfect system but is comes pretty close. As a brick and mortar salon it works wonders for our clients and staff. No complaints! They consistently work to better their product. Ease of use and the ability to increase our bookings. They offer payment integration which works well with our business to ensure everything flows smoothly.
My mobile animal nail trim business has used MoeGo for over 3 years now, and I couldn't imagine my life without it! I love the built-in phone number, the reminders, the mapping for mobile businesses, and the support team. There are so many advanced customizable features, making it a must for anyone in the grooming business! I find the mapping particularly helpful, and I appreciate how easy the initial setup was. With all these great features, MoeGo is an integral part of my business. Nothing! I use MoeGo for my mobile animal nail trim business. It offers a built-in phone number, reminders, mapping for mobile businesses, and great support. It's a must-have with its advanced, customizable features.
I use MoeGo for scheduling and really like the 24/7 live chat. I love the smart scheduling feature because it helps me manage my time better. The initial setup was extremely easy, and I appreciated having a walk-through to help with setting it up. Not sure as of right now I use MoeGo to solve scheduling issues and manage appointments effortlessly with its smart scheduling feature.
Straightforward, Easy to Use, and Quick to Train New Staff
I really love how straight forward and easy it is to use. Training new employees to use the software only days about one day and they are good to go. I would like the appt notes to be tied to each individual pet MoeGo’s team is always pushing updates and seems to rapidly respond to any errors in the software that pop up. I don’t know if any issues currently, but I am always excited to see what new features come out.
It's very user friendly and easy to use! It's definitely increased our productivity. The online booking feature has opened our business up to so many more clients and we can take booking requests 24/7
Performance can be improved a tad, but they do roll out new features monthly!
Pricing is higher than our last software, but we get a decent amount of features in the package we choose I do wish there were more AI features so we’d have less to do. For example, a call assistant that could integrate with our phone system would be really helpful, especially when we can’t get to the phone. Scheduling smarter and online booking were a big thing for us. And it solved it day 1!
Streamlined Scheduling, Essential for Salon Success
I love that with MoeGo we can schedule everyone for months in advance, and everyone can access and update it in real-time. We communicate with clients via the system, and everything is recorded and saved. The reports show us what we need to know when we need to know it. I also appreciate that if someone reschedules or cancels, we know about it immediately. Everything works great for us. Everything works great for us, the only thing I would like is a "back" button. If you remove something, then rethink it and want it back, you just have to redo it instead of simply hitting back. MoeGo solves all of our scheduling issues, allows real-time updates, and aids client communication. It records everything, provides necessary reports, and enables scheduling months in advance. If someone reschedules or cancels, we know immediately.
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