Does anyone use pawfinity? I currently use Moego but looking at other options. I feel torn between staying with Moego vs switching to Pawfinity. They have very similar features but Pawfinity is cheaper both for the subscription and their POS is slightly less. But what I don’t like is that they charge for SMS so it would be \~$25-35 more than the subscription I already pay making it really close to what I am already charged anyway. But I do really like that it syncs transactions to Quickbooks.
Has anyone used both? Which do you like better? And Why?
Easy Transition, Saves Time, Reliable, Worth Every Penny
$3a
Pros: Ease of creating appointments and client profiles. Reports are helpful with sales, margins, tracking inventory and payroll. Training videos are quick and to the point. Tech support is attentive, responds promptly. Flags and check boxes save a lot of time. Profile setups reduce clicks and opening new windows. Much more streamline easier to use than other software I have used that was made specifically for my industry.
Cons: A couple little quirks such as how the employee schedule is setup. This is defiantly not something that truly bothers me. There's easy work arounds.
Pawfinity has been great! I love to recommend it to anyone I can.
Pros: $39
Cons: Setting everything up took some time. It was a little confusing at first to set up the online booking with the rules and groups, etc. But a little help from support helped tremendously! They also had the training videos which were essential. After i got everytging set up, everything else was very user friendly! Just the initial learning of the software was a little time consuming.
Happy I wished originally that I have a training video with step by step set up to follow . I know they have tutorials to watch but I would have loved a step by step system set up so I did it right from the start
Pros: It’s stable,always has been reliable, it does way more than I seem to find time to figure out but I use many features that help me greatly in running my business.
Cons: Maybe that I can’t just call in for help I have to do the support ticket I rather get phone service it takes too much time to wait and reply back and forth
lost a lot of bossiness because thought it wasn't user friendly for them. to many streps. wont be doing that again. Will be looking for a system that doesn't have monthly fee every month.
Pros: I liked that I could set it myself. I liked the way it looked. I liked that your could add photos for each service
Cons: over booked me all the time. clients would get locked out, to many steps to making an appointment. Cost 50 dollars a month and still had to pay for text credits on top of it.
Pros: The support team is always ready to answer any and all questions I have about the software (I'm not great with new systems). Pawfinity is so so user friendly and the video tutorials are so simple and short and easy to watch.
Also the detail of the client profiles is enormously helpful!!
Cons: The only issues I've run into with Pawfinity have been looking into how to connect a card reader service, but I'm sure a quick support request will clear that up for me.
It is easy to navigate & find exactly what you are looking for on Pawfinity. It is great for pet parents & pet sitters alike! I haven't found any dislikes with Pawfinity. It works great for me & my needs! Ease of navigating kennels & pet sitting. It's all at my fingertips and makes everything so much easier
It's a convenient resource for lots of different pet needs. It doesn't seem as community-based as apps like Rover, local dog walking apps, etc. Finding pet care all in one place.
The options provided are adequate to run a pet grooming business and make everything professionally managed. For small pet businesses which manage their data and services in traditional or other free ways, they might not want to spent for a software like this. Data management of clients and pet
Pawfinity is a great CRM tool for anyone in the grooming industry. It has a comprehensive list of services to choose from at an affordable price. Updates to the software have been non existent for a year now and I would like to see some features that other softwares have like taking deposits for new client appointments. This software runs all our online booking for appointments and is our complete database for our client information. It's great that clients can log into their own profile and update their info and request appointments.
I like this app because it is very convenient I can use it on my phone or laptop while traveling. They do not have a phone number to call. They only have app support. Being able to make appointments for my pet as well as keep track of appointment dates.
The fantastic organization, features, remote communication + the pet owner dashboard. Oh my god. So amazing! It's almost impossible to figure out which groomers have appointments available. It is made for my dog needs. I can create a detailed profile of my pet.
Capterra
G2
Reddit